taya99 Privacy Policy – How We Handle Your Personal Information

taya99 uses the personal data we collect for a number of clearly defined purposes that are directly related to providing you with a safe and enjoyable gaming experience in the Philippines. Your account information is used to create and manage your player account, verify your identity, process deposits and withdrawals, and communicate with you about your account activity. Transaction data is used to process payments, detect and prevent fraud, and comply with our financial reporting and anti-money laundering obligations under Philippine law. Technical and session data is used to monitor platform security, investigate suspicious activity, troubleshoot technical issues, and improve the overall performance and usability of the platform. Where you have opted in to receive marketing communications, we may use your contact details to send you information about promotions, new games, and platform updates — you can opt out of these communications at any time by contacting [email protected]. We may also use aggregated, anonymised data for internal analytics and business planning purposes, but this data cannot be used to identify you personally. We will never use your personal data for purposes that are incompatible with those described in this policy without first obtaining your explicit consent.

taya99 does not sell, rent, or trade your personal information to any third party for their own marketing or commercial purposes. We may share your data with carefully selected third-party service providers who assist us in operating the platform, including payment processors, identity verification providers, fraud detection services, and cloud hosting providers — all of whom are contractually required to handle your data securely and only for the specific purposes we have authorised. In certain circumstances, we may be required to disclose your personal information to regulatory authorities, law enforcement agencies, or courts in the Philippines if we are legally obligated to do so, or if disclosure is necessary to protect the rights, property, or safety of taya99, our players, or the public. If taya99 undergoes a business restructuring, merger, or acquisition, your personal data may be transferred to the successor entity as part of that transaction, subject to the same privacy protections described in this policy. We do not transfer your personal data to recipients outside the Philippines unless adequate data protection safeguards are in place and the transfer is permitted under applicable Philippine law. Any third party that receives your data is required to treat it with the same level of care and confidentiality that we apply ourselves. If you have concerns about how a specific third party handles your data, please contact us at [email protected].

We retain your personal data for as long as your taya99 account remains active and for a reasonable period thereafter, in order to fulfil the purposes described in this policy and to comply with our legal and regulatory obligations. Account information and transaction records are typically retained for a minimum of five years following account closure, in line with Philippine anti-money laundering regulations and standard financial record-keeping requirements. Identity verification documents are retained for the period required by applicable law and are securely deleted once the retention period has expired. Technical and session logs are retained for a shorter period, generally no longer than twelve months, unless they are required in connection with an ongoing security investigation or legal proceeding. Marketing preferences and communication records are retained until you withdraw your consent or request deletion, whichever comes first. When your data is no longer required for any of the purposes described in this policy, we will securely delete or anonymise it in accordance with our internal data retention procedures. If you would like to know more about how long specific categories of your data are retained, please contact us at [email protected].

As a data subject under the Philippine Data Privacy Act of 2012, you have a number of important rights in relation to the personal information that taya99 holds about you. You have the right to be informed about how your data is collected and used, the right to access a copy of the personal data we hold about you, and the right to request correction of any inaccurate or incomplete information. You also have the right to request the deletion or blocking of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations. If you believe that your data has been processed in a manner that violates your rights or applicable law, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. You may also object to the processing of your personal data for direct marketing purposes at any time, and we will honour that request without requiring you to provide a reason. To exercise any of these rights, please send a written request to [email protected], including your registered username and a clear description of your request — we will respond within the timeframe required by applicable law.

taya99 uses cookies and similar tracking technologies to support the operation of the platform, remember your preferences, maintain your login session, and gather anonymised analytics data that helps us understand how players use the site. Essential cookies are required for the platform to function correctly and cannot be disabled; optional analytics cookies can be declined through your browser settings without affecting your ability to use the platform. We do not use cookies to serve third-party advertising or to track your activity on other websites. The taya99 platform uses industry-standard security measures including encrypted connections (HTTPS/TLS), secure data storage, and access controls to protect your personal information from unauthorised access, disclosure, or misuse. While we take all reasonable steps to protect your data, no online platform can guarantee absolute security, and you are encouraged to use a strong, unique password for your taya99 account and to keep your login credentials confidential. If you suspect that your account has been compromised or that your personal data has been accessed without your authorisation, please notify us immediately at [email protected] so that we can take prompt action. We regularly review and update our security practices to address emerging threats and to maintain the highest practical standard of data protection for our Filipino players.